Effective Date: January 1, 2025
Last Updated: January 1, 2025
This Billing & Payment Policy (“Policy”) outlines the terms and procedures governing all financial transactions between NBR. Company Ltd. (“NBR”, “we”, “our”, “us”) and its clients or service recipients (“Client”, “you”, “your”) in connection with any services, products, memberships, or consulting engagements provided by NBR (collectively, the “Services”).
By engaging NBR’s Services, you agree to comply with this Policy.
1. Invoicing and Payment Terms
- All fees for Services are defined in contracts, statements of work, proposals, or invoices issued by NBR.
- Invoices are payable in full, in the currency specified, and within the timeframe stated in the agreement.
- Payments must be made in cleared funds and free of any deductions, set-offs, or withholdings, unless otherwise agreed in writing.
2. Accepted Payment Methods
- NBR accepts payments via wire transfer, approved corporate accounts, or other methods explicitly authorized in client agreements.
- Credit card, digital wallets, or other electronic payment options may be available for specific Services and will be explicitly stated at the time of engagement.
- Any additional transaction fees, bank charges, or foreign exchange costs are the responsibility of the Client unless agreed otherwise.
3. Billing Cycles
- Billing may be conducted on a one-time, milestone-based, or recurring basis, depending on the nature of the Services and the terms of the agreement.
- Recurring billing schedules (monthly, quarterly, or annual) will be clearly outlined in the Service Agreement.
- Clients are responsible for maintaining accurate billing and contact information to ensure timely invoice delivery.
4. Late Payments
- Payments not received by the due date may incur interest charges or late fees as defined in the client agreement.
- NBR reserves the right to suspend or limit access to Services if invoices remain unpaid beyond the agreed period.
- Reinstatement of Services after suspension will require full settlement of outstanding invoices plus any applicable fees.
5. Refunds and Adjustments
- Refunds, if applicable, are governed by NBR’s Refund & Returns Policy.
- Adjustments to invoices may occur in cases of overbilling, misapplied charges, or agreed-upon service modifications.
- Any request for invoice adjustment must be submitted in writing within 30 days of the invoice date.
6. Taxes and Duties
- All fees are exclusive of taxes, tariffs, customs duties, or other governmental charges unless explicitly stated.
- Clients are responsible for paying any taxes applicable to the services in their jurisdiction, including value-added taxes, sales taxes, or other statutory obligations.
7. Disputes and Resolution
- Any billing disputes must be reported to NBR in writing within 30 days of invoice receipt.
- NBR will review and respond to disputes promptly, working in good faith to resolve any discrepancies.
- Disputes that cannot be resolved amicably will be governed by the dispute resolution process outlined in the Terms of Service.
8. Confidentiality of Billing Information
- All financial information exchanged between NBR and the Client is treated as confidential and subject to NBR’s data protection policies.
- Billing records will not be shared with third parties except as required by law or for processing payment through authorized channels.
9. Modifications
- NBR reserves the right to amend or update this Billing & Payment Policy at any time.
- Changes will become effective upon publication on NBR’s website or direct notification to clients.
- Continued use of Services following updates constitutes acceptance of the revised Policy.
10. Contact Information
For inquiries regarding billing, payment, or invoicing, please contact:
NBR. Company Ltd.
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📧 support@nbr.company
