Terms of Service (ToS)

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Welcome to NBR. Company Ltd. (“NBR”, “we”, “our”, “us”). These Terms of Service (“Terms”) are a legally binding agreement that govern your access to and use of all websites, platforms, applications, products, memberships, and consulting services offered by NBR (collectively, the “Services”). By using or accessing our Services, you agree to comply with and be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility and Acceptance

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to enter into these Terms.
By creating an account, engaging NBR, or otherwise accessing our Services, you represent that:
You are legally capable of entering into binding contracts.
You are using the Services for lawful purposes.
You have provided accurate and truthful information in all dealings with NBR.
Use of the Services by organizations requires that the person entering into these Terms has authority to bind the entity they represent.

2. Scope of Services

NBR provides a diverse portfolio of consulting, technology, and advisory solutions, including but not limited to:
Technology, AI, and automation solutions.
Cybersecurity and risk intelligence.
Financial advisory and banking consultancy.
Insurance and asset risk management.
Strategic, business, and market-entry consulting.
E-commerce, brand ecosystems, and digital transformation.
The nature, scope, and deliverables of any specific engagement are defined in contracts, statements of work, or client agreements.
NBR reserves the right to expand, modify, or discontinue aspects of the Services in alignment with its business strategy and global positioning.

3. User Responsibilities

You agree to:
Provide current, accurate, and complete information when interacting with NBR.
Protect all login credentials, API keys, or secure tokens provided by NBR.
Use Services in compliance with all applicable laws and regulations.
You must not:
Engage in fraud, misrepresentation, or unlawful activity.
Reverse-engineer, copy, or attempt to gain unauthorized access to NBR intellectual property, infrastructure, or systems.
Resell, sublicense, or misuse deliverables without prior written authorization.

4. Intellectual Property and Ownership

All methodologies, frameworks, proprietary systems, research, AI models, automation scripts, and software developed by NBR remain the exclusive intellectual property of NBR.
Deliverables provided to clients are licensed for internal use only, unless otherwise stated in a contract.
No transfer of intellectual property rights occurs unless explicitly documented.

5. Confidentiality and Non-Disclosure

Both parties acknowledge that sensitive and confidential information may be exchanged during the course of engagement.
NBR enforces strict confidentiality standards:
Information must not be disclosed to third parties without prior written consent.
Confidential data includes but is not limited to business strategies, financial information, proprietary technology, and client lists.
Confidentiality obligations remain in force indefinitely, even after termination of Services.

6. Data Protection and Security

NBR implements enterprise-grade cybersecurity practices, encryption, monitoring, and risk management to protect client data.
Clients are responsible for their own compliance obligations under applicable data protection regulations (e.g., GDPR, LGPD, CCPA).
While NBR takes industry-leading measures, no system can be guaranteed 100% secure. Clients acknowledge and accept inherent risks of digital environments.

7. Fees, Billing, and Payments

Service fees are outlined in proposals, contracts, or invoices provided to clients.
Payments must be made in the agreed currency and timeframe, free of any deductions or withholdings.
Late payments may trigger suspension of Services, accrual of interest, and/or collection costs.
Unless explicitly stated otherwise, all fees are exclusive of applicable taxes, tariffs, or duties.

8. Refunds, Cancellations, and Returns

Refunds are governed by NBR’s Refund & Returns Policy.
Certain Services, including strategic consulting sessions, intellectual property deliverables, and digital transformations, are non-refundable once delivered.
Engagement cancellations must be submitted in writing and are subject to any contractual penalties or notice periods defined in the agreement.

9. Regulatory Compliance and Risk

Clients are responsible for complying with all applicable laws, regulations, and compliance frameworks when using NBR’s Services.
NBR reserves the right to suspend or terminate engagements if a client’s activities involve fraud, regulatory violations, money laundering, or unlawful activities.
For financial, banking, and cross-border engagements, NBR may request KYC (Know Your Customer) and AML (Anti-Money Laundering) documentation before initiating Services.

10. Service Performance and SLAs

Certain technology, automation, and cybersecurity Services may include Service-Level Agreements (SLAs).
Unless otherwise agreed in writing, NBR does not warrant uninterrupted availability or error-free operation of Services.
NBR commits to commercially reasonable efforts to meet agreed performance standards.

11. Third-Party Services

NBR may integrate or rely on third-party providers for aspects of its Services.
NBR does not guarantee the performance, security, or reliability of third-party services unless expressly warranted in a separate contract.
Clients acknowledge that third-party terms may apply when using such integrations.

12. Limitation of Liability

To the fullest extent permitted by law, NBR disclaims liability for indirect, incidental, consequential, punitive, or special damages, including loss of profits, revenue, or business opportunity.
NBR’s total aggregate liability, whether in contract, tort, or otherwise, is limited to the amount paid by the client for Services in the six months immediately preceding the claim.

13. Indemnification

Clients agree to defend, indemnify, and hold harmless NBR, its subsidiaries, officers, employees, and affiliates from and against all claims, damages, liabilities, legal fees, or costs arising from:
Misuse of Services.
Violation of these Terms.
Breach of applicable law or regulation.

14. Termination and Suspension

NBR may suspend or terminate access to Services at its sole discretion if a client violates these Terms or any contractual obligations.
Clients may terminate engagements in accordance with the terms set out in signed agreements.
Upon termination, all rights and licenses granted under these Terms shall immediately cease, and clients must return or destroy any NBR intellectual property or confidential materials.

15. Dispute Resolution

Disputes shall first be addressed through good faith negotiation between parties.
If unresolved, disputes shall be resolved through binding arbitration in accordance with Brazilian arbitration law.
The exclusive jurisdiction shall be Brasília, DF, Brazil, unless otherwise agreed in writing.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Brazil, without regard to conflict-of-law principles.

17. Modifications

NBR reserves the right to amend or update these Terms at any time.
Changes will become effective upon publication on NBR’s website.
Continued use of the Services constitutes acceptance of updated Terms.

18. Contact Information

For all inquiries, compliance requests, or legal notices regarding these Terms of Service, please contact us:

NBR. Company Ltd.
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📧 support@nbr.company

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